Gisteren werd er een update uitgebracht bij pokerstars waardoor winnende handen als verloren werden beschreven in je Tracking software.

Ik heb dit aangekaart bij Pokertracker 4 en zij bevestigen dit.

Er is een nieuwe update geweest vandaag waardoor dit verholpen is.
Als oplossing raden ze aan om PS te mailen en je hand history van gisteren te vragen.
Dan weer importeren en zo zou je terug een correcte tracking moeten hebben.
Voor zover ik weet gaat dit enkel om cashgames.

Hieronder een ticket van mij aan PT4


[PokerTracker Support] Message sent on Feb 3, 2012 04:40PM: I checked the results myself and i think the problem lies @ pokerstars itself. But stil i'm sending it so you guys atleast know whats going on. To make a long story short: Winning hands show as losing ones in PT4. In the processed HH it also says lost hand while it wasn't. So thats why i think the problem is stars itself. There is a AK wich had to be a split pot. AQ hand wich also was split pot. And a KK hand wich i won but according to HH i lost. PT4 shows me 14 dollar down yesterday whilest my BR went up with almost 2 a 3 euros. if you need something else ask me. Good luck



Message sent on Feb 3, 2012 07:14PM: Hello, Yesterday, PokerStars released an update to their hand histories where it was displaying all winning hands as a losing amount. This affected every PokerStars user and was not a problem within PokerTracker. Luckily, it appears that they fixed the issue earlier today. Your best option, to get those correct results is to request them from the PokerStars lobby via email and then to reimport them. Best regards, Derek by APerfect10



voorbeeld van een foute import:
PokerStars Hand #74923228041: Hold'em No Limit (€0.01/€0.02 EUR) - 2012/02/02 23:57:35 CET [2012/02/02 17:57:35 ET]
Table 'Lamberta IX' 6-max Seat #1 is the button
Seat 1: G_belgianu (€1.21 in chips)
Seat 2: RocknRoll666 (€7.18 in chips)
Seat 3: DudeOfWar (€2.50 in chips)
Seat 4: MrAmnesia85 (€2.85 in chips)
Seat 6: rayucanario (€1.94 in chips)
RocknRoll666: posts small blind €0.01
DudeOfWar: posts big blind €0.02
*** HOLE CARDS ***
Dealt to MrAmnesia85 [Ah Kd]
MrAmnesia85: raises €0.06 to €0.08
rayucanario: calls €0.08
G_belgianu: calls €0.08
RocknRoll666: raises €0.24 to €0.32
DudeOfWar: folds
MrAmnesia85: raises €2.53 to €2.85 and is all-in
rayucanario: folds
G_belgianu: folds
Euphrodite joins the table at seat #5
RocknRoll666: calls €2.53
*** FLOP *** [5c Qd Th]
*** TURN *** [5c Qd Th] [4d]
*** RIVER *** [5c Qd Th 4d] [5d]
*** SHOW DOWN ***
RocknRoll666: shows [As Ks] (a pair of Fives)
MrAmnesia85: shows [Ah Kd] (a pair of Fives)
RocknRoll666 collected €2.84 from pot
MrAmnesia85 collected €2.83 from pot
*** SUMMARY ***
Total pot €5.88 | Rake €0.21
Board [5c Qd Th 4d 5d]
Seat 1: G_belgianu (button) folded before Flop
Seat 2: RocknRoll666 (small blind) showed [As Ks] and lost with a pair of Fives
Seat 3: DudeOfWar (big blind) folded before Flop
Seat 4: MrAmnesia85 showed [Ah Kd] and lost with a pair of Fives
Seat 6: rayucanario folded before Flop


PokerStars Hand #74924096789: Hold'em No Limit (€0.01/€0.02 EUR) - 2012/02/03 0:15:18 CET [2012/02/02 18:15:18 ET]
Table 'Libussa IV' 6-max Seat #6 is the button
Seat 1: MeRRRRRRz* (€1.38 in chips)
Seat 2: Eibarres (€2.57 in chips)
Seat 3: starsscream1 (€0.82 in chips)
Seat 4: ronnie-boy65 (€1.70 in chips)
Seat 5: MrAmnesia85 (€2.87 in chips)
Seat 6: LaLybella (€2.12 in chips)
MeRRRRRRz*: posts small blind €0.01
Eibarres: posts big blind €0.02
*** HOLE CARDS ***
Dealt to MrAmnesia85 [Kd Ks]
starsscream1: folds
ronnie-boy65: folds
MrAmnesia85: raises €0.06 to €0.08
LaLybella: folds
MeRRRRRRz*: raises €0.14 to €0.22
Eibarres: folds
MrAmnesia85: raises €1.68 to €1.90
MeRRRRRRz*: calls €1.16 and is all-in
Uncalled bet (€0.52) returned to MrAmnesia85
*** FLOP *** [7h Jh 8s]
starsscream1 said, "whyt u had ****ing AA"
*** TURN *** [7h Jh 8s] [9s]
*** RIVER *** [7h Jh 8s 9s] [2s]
starsscream1 said, "kk"
*** SHOW DOWN ***
MeRRRRRRz*: shows [Ah Qd] (high card Ace)
MrAmnesia85: shows [Kd Ks] (a pair of Kings)
MrAmnesia85 collected €2.68 from pot
*** SUMMARY ***
Total pot €2.78 | Rake €0.10
Board [7h Jh 8s 9s 2s]
Seat 1: MeRRRRRRz* (small blind) showed [Ah Qd] and lost with high card Ace
Seat 2: Eibarres (big blind) folded before Flop
Seat 3: starsscream1 folded before Flop (didn't bet)
Seat 4: ronnie-boy65 folded before Flop (didn't bet)
Seat 5: MrAmnesia85 showed [Kd Ks] and lost with a pair of Kings
Seat 6: LaLybella (button) folded before Flop (didn't bet)